At zoom188, protecting your personal data is our priority. This Privacy Policy clearly explains how we collect, use, store, and protect your information while you use our platform.
Six core principles that underpin your personal data protection on the zoom188 platform.
All personal data and financial transactions are protected using 256-bit SSL encryption. Sensitive information such as card details and passwords is never stored in plain text on our servers.
Only authorised staff may access your personal data, and only when necessary for service purposes. All access is logged and continuously monitored by our security team.
Zoom188 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data processing practices meet the legal requirements in force in Malaysia.
We never sell your personal data to third parties for commercial purposes. Every use of your data is clearly stated in this policy, and you may withdraw your consent at any time.
You have the right to request deletion of your personal data from our systems, subject to legal record-keeping obligations. Requests will be processed within 30 business days.
In the event of a data breach affecting your information, we are committed to notifying you within the timeframe required by law, along with the remedial steps taken.
Zoom188 ("we", "our platform") takes our responsibility to protect your privacy seriously. This Privacy Policy is drafted to transparently explain how we collect, use, disclose, and safeguard your personal data when you use the zoom188 platform.
As an online gaming platform serving users in Malaysia, we are bound by the Personal Data Protection Act 2010 (PDPA) and committed to meeting all its requirements. Data protection is more than a legal obligation to us — it is part of our commitment to building long-term trust with every member.
This policy applies to all zoom188 platform users, including website visitors, registered members, and anyone who interacts with our services through any channel, including the website and mobile app.
We collect various types of personal data depending on your interaction with our platform. Below are the categories of data we collect:
We only collect data that is genuinely necessary for the stated purposes. You are not required to provide all information, but certain details such as identity verification are mandatory to fully access platform features, including the withdrawal process.
The data we collect is used responsibly for the following purposes:
We do not use your data for any purpose not stated in this policy without first obtaining your additional consent.
Zoom188 processes your personal data on valid legal grounds in accordance with the Malaysia PDPA and international data protection principles:
Zoom188 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. However, we may share your data in the following limited circumstances:
We retain your personal data for as long as your account is active and for a defined period after account closure to meet legal obligations. Generally, financial records are kept for a minimum of 7 years in line with Malaysia's legal requirements.
The technical and organisational security measures we implement include:
Zoom188 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the zoom188 platform.
As a zoom188 member, you have the following rights regarding your personal data under Malaysia's PDPA:
You have the right to request a copy of the personal data we hold about you in a readable format.
If your data is inaccurate or incomplete, you have the right to request immediate correction through your account settings.
You may request deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive the personal data you provided to us in a structured, machine-readable format.
For consent-based processing, you may withdraw your consent at any time through your account settings.
To exercise any of the above rights, contact our customer support team via live chat on the platform. We will process your request within 30 business days of receipt.
The zoom188 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors.
If we determine that someone under the age of 18 has registered an account, we will promptly close the account and delete all related data from our systems. Parents or guardians who believe their child has registered on our platform should contact us immediately through our customer support channels.
Zoom188 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. The "Updated" date at the top of this page will always reflect the date of the latest revision.
For material and significant amendments, we will notify you via:
Your continued use of the zoom188 platform after any policy amendments are published will be considered your acceptance of the revised policy. We encourage you to review this page periodically to stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we are ready to assist you through the following channels:
Live support is available 24/7 via the live chat widget within your zoom188 platform.
Send your privacy enquiries to [email protected] and we will respond within 24 business hours.
We are committed to taking every enquiry seriously and providing a satisfactory response within a reasonable timeframe. Your satisfaction and confidence in how we handle your privacy is our priority.